Frequently Asked Questions

Q: What areas do you serve?

A: We're based in South King County and primarily serve the greater Puget Sound region — Seattle, Tacoma, Covington, Renton, Kent, Bellevue, Sequim, Wenatchee, Olympia, Port Angeles, Everett, and Bremerton. We also travel throughout Washington State for the right project, from near the Canadian border to near the Oregon border. Don't see your city listed? Reach out and ask. 

Q: Are you licensed and insured? 

A: Yes, we are a fully licensed, bonded, and insured contractor in the state of Washington (License: ALLPRPR802MN). 

Q: Do you offer free estimates?

A: Yes. We can often provide a quote over the phone or via email if you send us photos of the damage. For larger or more complex surface restoration projects, we can discuss an in-person assessment.

Q: Do you offer a warranty on your work?

A: Yes. We proudly back our services with a two-year warranty on repairs and refinishing. Because we use only the highest-quality industrial materials and our work is performed by experienced masters of the trade, we guarantee long-lasting, professional results.

Q: Can you repair a cracked fiberglass bathtub or shower?

A: Yes. All Pro Repair Service specializes in fiberglass bathtub repair and shower repair. We expertly fix cracks, holes, and stress fractures, saving you the high cost and hassle of a full replacement.

Q: If my tub is leaking due to a crack, can it be fixed?

A: Absolutely. Leaking bathtub repairs are one of our specialties. We perform a permanent, structural repair that completely seals the leak, restores the watertight integrity of the tub, and prevents further water damage to your subfloor.

Q: Is there any bathtub damage you cannot repair?

A: We specialize in fixing damage that other companies consider impossible. Typically, almost any damage can be repaired. In the rare instance where a repair is not the most cost-effective solution for you, our technicians will be completely honest and recommend a replacement. We prioritize your long-term value over a quick sale.

Q: Will the repair be visible, or will it look like a patch?

A: Our goal is a seamless, invisible repair. We do not use generic patch kits. Using industrial-strength materials and over 19 years of expertise, we custom color-match the repair and polish the area so it blends seamlessly with the surrounding surface.

Q: How long does the repair or refinishing process take?

A: Most repairs and refinishing jobs are completed in just one day. We arrive on time, work efficiently, and ensure the area is spotless before we leave.  

Q: How long do I have to wait to use my tub after it is repaired or refinished?

A: You can typically use your tub within 24 hours after we complete the work. We will provide you with specific curing instructions tailored to the scope of your project to ensure the finish hardens properly.  

Q: How long does professional bathtub reglazing last?

A: With proper care, our professional bathtub reglazing and refinishing services can last 10-15 years. We use superior materials designed for longevity, not a temporary cosmetic fix.  

Q: What is the best way to clean a refinished bathtub?

A: To maintain your warranty and keep the finish looking new, use non-abrasive liquid cleansers. Avoid steel wool, scouring pads, or harsh chemicals like bleach. Gentle care ensures the bathtub resurfacing maintains its gloss for years to come. See our recommended products page.

Q: Can you repair chips, cracks, and etch marks in limestone, marble, granite, and quartz?

A: Yes! We specialize in invisible chip, crack, and dull etch mark repairs for all natural and engineered stones, including limestone, marble, granite, quartz, and quartzite. We use color-matched resin systems and wet-honing to restore the smooth, factory-original finish.

Q: Can you fix dull or scratched countertops?

A: Yes. We offer professional countertop polishing and repair. We can remove scratches, fix chips, and restore the original shine to your kitchen or bathroom counters.

Q: How do you fix dull white spots or etching on limestone and marble?A: Acidic liquids (lemon juice, vinegar, cleaners) strip the surface seal on limestone and marble, leaving dull etched spots. We provide professional stone honing, polishing, and re-sealing to eliminate etching and restore a uniform sheen across your countertop.

Q: Do you provide countertop drilling for air switches and soap dispensers?A: Yes, we offer professional stone core drilling and accessory installation. We specialize in precision granite core drilling and quartz cutting services for homeowners in Covington, Seattle, and Bellevue who want to upgrade their kitchen layout.

• Custom Accessory Holes: We provide soap dispenser hole installation, faucet hole drilling, and retrofit air switch installation.
• Flexible Service Options: Whether you just need the hole drilled or you want us to handle the full mechanical installation, we have you covered.
• No Cracking or Damage: We use specialized diamond-bit core drills and a wet-cutting technique to ensure a clean, circular hole with zero risk of cracking your expensive stone.
• Clean & Protected Workspace: To ensure your kitchen remains spotless, we meticulously mask off your walls and cabinets. This prevents any moisture or overspray from our drilling process from touching your surrounding surfaces.
• Commercial & Residential: We offer this as a stand-alone service for homeowners or as part of apartment turnover services for property managers.

Q: What is precision core drilling for air switches, and is it safe for stone countertops?A: Core drilling uses specialized diamond wet-bits to safely drill extra holes through granite, quartz, or limestone without cracking or chipping your slab. We drill custom access holes for garbage disposal air switches, soap dispensers, and water filtration faucets.

Q: Why are pneumatic air switches safer than wall switches?A: Pneumatic air switches operate using a burst of air through a sealed tube rather than running electricity to the sink edge. This provides a 100% shock-free, water-safe environment—perfect for operating garbage disposals with wet hands.

Q: Is your countertop refinishing process messy?

A: No. We take extreme care to protect your home and your investment. Unlike a traditional construction project, our restoration process is designed to be as clean and non-invasive as possible.

• Meticulous Masking: Before any work begins, we meticulously mask off your walls and cabinets. This creates a protective barrier that keeps any moisture or overspray from affecting your kitchen surfaces.
• Wet-Polishing Technology: We utilize a specialized wet-polishing technique that eliminates airborne dust before it can even start.
• Industrial Dust Extraction: For any dry work, we use industrial-grade dust extraction systems to ensure your indoor air quality remains clean and your home stays dust-free.
• Professional Clean-Up: We pride ourselves on our "invisible" footprint. Our goal is to leave your kitchen exactly as we found it—only with a flawless, mirror-like shine on your countertops.

Q: How often should I have my granite countertops sealed?

A: For most homes in Western Washington, we recommend professional granite sealing and polishing every 12 to 18 months to prevent permanent staining from oils and liquids.

Q: Do you work with landlords and property managers?

A: Absolutely. We provide cost-effective restoration services throughout Western WA, covering a 2.5-hour radius around Covington, including Seattle, Tacoma, and Bellevue. We help property owners maintain their investments by repairing damage between tenancies instead of paying for a costly new countertop installation.

Q: How do your unit turnover and apartment make-ready services work?

A: We partner with multi-family property managers to provide priority scheduling for unit turnovers. Our Western Washington team specializes in rapid restoration that keeps your units moving. In just one visit, we can repair chipped granite, restore dull countertops, or reglaze bathtubs. This returns units to "Model Home" condition in 24 hours or less, keeping your make-ready schedule on track without the cost or downtime of full replacement.

Q: Is a repair better than a replacement for a rental property?

A: Refinishing or repairing stone and laminate can save up to 75% compared to replacement costs. It provides a durable, professional finish that stands up to future use, making it the smarter financial choice over a new countertop installation.

Q: Do you offer recurring maintenance subscriptions for commercial properties and hotels?

A: Yes. We offer customized quarterly and bi-annual maintenance plans for hotels, senior living communities, and luxury apartment complexes. Our scheduled honing, polishing, and sealing programs keep your lobby marble, elevators, and common area stone looking brand-new year-round without expensive replacement costs. 

Q: Will the stone polishing process disrupt hotel guests or building operations?

A: Not at all. We use precision wet-honing and wet-polishing equipment combined with industrial dust extraction. Our process produces zero airborne dust, runs quietly, and allows high-traffic areas like lobbies and hallways to remain open or be restored with minimal downtime.

Q: Why is the Pneumatic Air Pump (Safety Air Switch) the new standard for modern kitchens?

A: Unlike traditional wall toggles, our air pump system uses a burst of air—not electricity—to trigger your disposal. This provides a shock-free safety environment even with wet hands, making it a favorite for Covington and Seattle builders. It's the ultimate liability-reducer for property managers and the perfect "clean-look" upgrade for kitchen islands where wall space is limited.

Q: How long does a tenant-related repair take?

A: Most repairs, including edge chips and heat damage, are completed in just one visit. This is the fastest way to address damage before an inspection without the downtime of a full new countertop installation.

Q: Can you fix a burn mark or chip so I can get my security deposit back?

A: Yes. We specialize in precision repairs for burn marks, chips, and scratches. Our technical restoration allows tenants to return the surface to a professional standard, helping you avoid a full security deposit deduction for a new countertop installation.